GoDesign Achieves 2 Hausmark Seals in 2026: A Recognition of Renovation Quality and Professionalism
Choosing an interior design company should involve more than comparing beautiful portfolios, renovation packages and online reviews.
For homeowners in Singapore, understanding how a renovation company operates is equally important. How does the designer communicate? Are quotations transparent? How are projects managed? What happens after the renovation is completed?
At GoDesign, we are pleased to share that our company has been recognised with two Hausmark Seals in 2026, following an assessment of our renovation practices, professionalism and customer experience.
For us, this recognition is meaningful because it goes beyond the appearance of completed homes. It reflects an external evaluation of how we engage homeowners, explain renovation decisions and manage important aspects of the renovation process.
What Is Hausmark Singapore?
Hausmark is a Singapore interior design review and recommendation platform that evaluates renovation companies using a structured assessment framework.
Unlike platforms that focus primarily on portfolios or customer ratings, Hausmark examines operational practices, professional conduct, design capabilities, customer engagement and other factors relevant to the homeowner's renovation experience.
Its assessment approach is intended to provide homeowners with additional information when comparing interior design companies in Singapore.
Hausmark publishes evaluation findings and scores to help homeowners understand a company's strengths and areas for improvement.
How Does Hausmark Evaluate Interior Design Companies?
Hausmark's published methodology combines several forms of assessment rather than relying solely on company submissions or online reviews.
1. Mystery-Shopper and Customer Engagement Assessments
Hausmark inspectors evaluate how renovation companies respond to enquiries, conduct consultations and follow up with potential customers.
For GoDesign, the published assessment described the experience from the initial appointment arrangement through showroom discussions, quotation presentation and subsequent follow-up.
The inspectors also tested our responsiveness by deliberately not responding to an initial follow-up message.
Their observations highlighted the measured approach taken during customer communication and the practical information shared during consultations.
2. Showroom and Design Knowledge Evaluation
A showroom visit allows inspectors to observe how a company presents its materials, workmanship examples and design solutions.
During GoDesign's evaluation, inspectors reviewed the showroom presentation and the explanations provided about kitchen mechanisms, lighting, cabinetry, countertops and other renovation considerations.
The assessment considered whether the designer could explain practical advantages, limitations and cost implications rather than simply promote attractive finishes.
3. Renovation Site Observations
Hausmark's methodology also includes targeted observations of renovation worksites.
During GoDesign's assessment, inspectors visited an ongoing HDB renovation project at the tiling stage.
The published findings highlighted the organisation of electrical wiring, material handling and general worksite discipline.
These observations provided additional insight into how renovation work was being coordinated beyond the showroom environment.
4. Quotation and Contract Transparency
One of the most important parts of choosing an interior designer is understanding exactly what is included in the renovation quotation.
Hausmark reviewed GoDesign's quotation structure, payment milestones, contractual terms and explanations of professional services.
The inspectors noted that our quotation was itemised and structured to help homeowners understand the proposed scope and costs.
They also highlighted our five-stage payment arrangement, which began with a 10% deposit and concluded with a 5% retention in the arrangement assessed.
For homeowners, milestone-based payments can create useful checkpoints to review progress before making subsequent payments.
5. After-Sales Support and Customer Feedback
Renovation responsibilities do not necessarily end when the keys are handed back to the homeowner.
Hausmark also examined after-sales support, warranty arrangements and public customer feedback.
Its published assessment highlighted GoDesign's 60-month workmanship warranty and the company's approach to responding to customer reviews and concerns.
Homeowners should always review the specific warranty terms, exclusions and coverage applicable to their individual renovation contract.
How Does Hausmark Decide Which Seals to Award?
Hausmark evaluates renovation companies across multiple assessment areas and publishes numerical scores using a 1-to-10 grading framework.
These assessment areas include professionalism, customer engagement, project and site management, design standards, pricing transparency, post-project support and other relevant considerations.
The scores help identify a company's demonstrated strengths and areas that may require improvement.
Hausmark also distinguishes between different levels of recognition through its seal system.
GoDesign's achievement of two seals represents the recognition awarded following its assessment.
However, the seals should be understood as an assessment-based recognition, not a government licence or a guarantee that every future project will achieve identical results.
What Did Hausmark Find During GoDesign's Assessment?
Hausmark's published evaluation identified several areas of strength in GoDesign's operations.
Professionalism — 8.0/10
The assessment highlighted the professional manner in which our team explained renovation considerations and guided homeowners through material and design decisions.
Project and Site Management — 8.8/10
Inspectors observed worksite organisation and project coordination practices during an ongoing HDB renovation.
Fair Pricing and Terms — 8.0/10
Hausmark recognised the clarity of our itemised quotation and the structure of the payment milestones assessed.
Post-Project Support — 9.5/10
The evaluation highlighted GoDesign's workmanship warranty and commitment to after-sales responsibilities.
Areas for Continued Improvement
External recognition is also valuable because it identifies opportunities to improve.
Hausmark's assessment included feedback on design creativity, customer engagement and other aspects of the renovation experience.
We regard these observations as useful input for improving our internal processes, team capabilities and customer service.
For GoDesign, receiving two seals is a milestone, not a reason to stop improving.
What Does This Recognition Mean for Singapore Homeowners?
When homeowners engage an interior design company, they are placing considerable trust in the team responsible for their home and renovation budget.
Hausmark's assessment provides another reference point for evaluating a renovation company's practices.
For homeowners considering GoDesign, the published findings provide information about:
- How our team conducts renovation consultations
- How we explain materials and design considerations
- How our quotations and payment milestones are structured
- How our project sites are managed
- How we approach warranty and after-sales support
These are important considerations whether you are renovating a BTO flat, resale HDB, condominium or landed property.
Nevertheless, homeowners should continue to review quotations, verify credentials, examine completed projects and understand contractual terms before making a decision.
Understanding RCMA and Its Role in Singapore's Renovation Industry
The Singapore Renovation Contractors and Material Suppliers Association (RCMA) is an established industry association representing renovation contractors, material suppliers and related service providers.
RCMA works to promote professionalism, improve industry practices and support the development of Singapore's renovation sector.
Its activities include industry education, knowledge sharing, engagement with relevant authorities and initiatives supporting responsible renovation practices.
RCMA also works with CASE on the CaseTrust-RCMA Joint Accreditation Scheme for renovation businesses.
This accreditation framework is separate from Hausmark's evaluation and seal recognition.
GoDesign values the contribution of industry organisations and independent review platforms because they encourage companies to demonstrate their capabilities and improve their practices.
Why This Achievement Matters to GoDesign
GoDesign's renovation heritage traces back to 1982, beginning with our family contracting business in Singapore.
Over the years, the industry has changed significantly. Homeowners have more design choices, more information and higher expectations of service quality and transparency.
As a company, we recognise that experience alone is not enough.
We must continue improving how we plan projects, communicate with homeowners, manage renovation works and deliver after-sales support.
The Hausmark assessment provides an external perspective on these efforts.
Receiving two seals is an encouraging recognition of our team's work, while the published findings also provide useful direction for continued improvement.
Our objective remains the same: to create practical, well-designed homes while delivering a professional and accountable renovation experience.
Frequently Asked Questions
What is the Hausmark Seal in Singapore?
The Hausmark Seal is a recognition issued by Hausmark following its assessment of interior design and renovation companies. Its evaluation considers professional conduct, customer experience, operational practices and other relevant factors.
How many Hausmark Seals did GoDesign receive in 2026?
GoDesign received two Hausmark Seals in 2026 following Hausmark's evaluation of the company.
Does Hausmark inspect renovation sites?
Hausmark's published methodology includes targeted site observations. During GoDesign's assessment, inspectors visited an ongoing HDB renovation project and reviewed aspects of worksite organisation and project management.
Is Hausmark the same as CaseTrust or RCMA?
No. Hausmark is an interior design evaluation and review platform. RCMA is an industry association, while CaseTrust-RCMA is a separate consumer-focused accreditation scheme for eligible renovation businesses.
Does receiving two Hausmark Seals guarantee renovation quality?
No independent assessment can guarantee the outcome of every renovation project. The recognition provides additional information about a company's assessed practices and capabilities, but homeowners should still carry out their own checks.
Our Commitment to Singapore Homeowners
At GoDesign, we are grateful for the recognition received from Hausmark in 2026.
More importantly, we see this achievement as a responsibility to continue improving the standards of our work and service.
Whether you are planning a new BTO renovation, upgrading a resale HDB flat or designing a condominium or landed home, we believe your renovation journey should begin with clear information, practical planning and realistic expectations.
To learn more about Hausmark's assessment methodology, visit How Hausmark Evaluates Interior Designers.
Explore GoDesign's renovation services and completed projects at www.godesign.com.sg.
GoDesign — Go the Extra Mile.